wunschlösung GmbH

Efficiently manage your own field service, such as technicians and external implementation partners: from planning and control to administration and documentation of maintenance, installation and repair orders.

We developed a web app for a company specialising in outdoor advertising. It supports both the internal service provider management and the technicians in efficient order processing (including the installation of advertising screens at the point of sale, etc.).

Initial situation:

Up to now, the customer has placed its assembly orders with service providers with a high manual effort. The documentation was done with MS SharePoint.

Objective:

• Digital documentation of order processing
• Automation of billing and release processes

Our services in the project:

• Workshops, requirements and process definition, architecture
• Programming of the management platform on the basis of Java & Wicket
• Interface connection to various external third-party systems

For a customer in the FMCG industry (fast moving consumer goods) with numerous ordering processes for employees and customers, we built a modular shop platform on which new ordering processes can be created quickly and easily.

The special feature lies in flexible rules for budgets, visibility and allocation in order to precisely control which customer groups can receive which articles. The backend modules are implemented as microservices and can be exchanged and recombined. Go-live was after 11 months, we are still supporting the project today.

Initial situation:

The customer regularly needs new internal and external ordering processes, especially for materials for marketing and sales purposes. It must be centrally controlled which customer groups get access to which materials.

Objective:

• Fast set-up of new shops
• Simple and modern interaction for end users
• Central control of visibilities, budgets and quotas
• Extensibility and recombinability of functions

Our services in the project:

• Modelling, software and system architecture
• Creation of the backend and the administration interfaces
• Establishment of a scalable hosting concept with integration of several partners

For a partner in the automotive segment, we have developed a platform that enables drivers, haulage companies and clients to trade vehicle transfers.

The platform maps 360° of the process from order creation, award (low bid or price proposals) and execution to secure billing and documentation.

Haulage companies can bid and process more efficiently. Individual drivers gain access to orders from large clients. And clients benefit from more transport capacity and extremely efficient and reliable handling. Go-live was within 12 months, but we are still managing the project.

Initial situation:

In the previous solution for vehicle transports, orders could only be distributed to haulage companies according to fixed keys. Onboarding new partners was time-consuming, which meant that the growing volume of transfers could not be adequately served.

Objective:

• Increase in vehicle transfer capacities with simultaneous increase in efficiency
• Opening up new markets with potential drivers
• Avoidance of fraud through validated driver accounts
• Optimised journey planning through extensive search
• Guaranteed and predictable payments through connection to a factoring service provider

Our services in the project:

• Workshops, requirements and process definition, architecture
• Programming of the platform based on Java & Angular
• Factoring service provider aifinyo & logistics platform Speedlog