Profinit

Modernise a 15-year-old front-office system to increase business value, optimise the user experience, and reduce error rates and maintenance costs.

The solution needed to meet the following targets:

• Deliver added business value
• Bridge the tech gap from legacy to modern
• Improve automation and overall quality
• Reduce technical debt

We successfully oversaw a complete front-office system modernisation based on greenfield development principles, delivering a new architecture and removing dependencies on existing legacy code.

• Delivery of a modernised front-office system
• Technical debt was reduced significantly
• The rollout of new features and safer implementation
• Increased functionality and decreased error rate
• Scalable, well-documented and maintained
• New architecture enabling future integration with other systems
• The client reclaimed governance and know-how over the new system

.Net CORE, Kafka, Angular, OpenShift, DevOps

We increased the conversion rate of consumer credit campaigns using customer behavioural modelling on a big data platform.

The solution needed to meet the following specifications:

• Increase the conversion rate of large-scale consumer credit campaigns
• Leverage other channels and increase success rates
• Integrate the solution into CRM and campaign management system processes
• Adhere to strict outreach policy requirements

A campaign offering consumer credit targeted at customers via the advanced use of transactional data produced the following results:

• Within two months, the bank reached approximately 95,000 customers through various channels
• The model identified the most suitable 10% of the customers to be reached by the call centre
• By selecting the right customers, the call centre increased its conversion rate sixfold compared to matching done without using the model
• Across all channels, the data-driven solution was 50% more successful than the existing model

Berenberg, one of Europe’s leading private banks, was looking for a partner to outsource internal application development.

Profinit provided a nearshore software development team to work together with a team from Berenberg to develop applications and fulfil their business needs. The Profinit team covers the roles requested by Berenberg – Senior Full Stack Developer, Business Analyst, Application Architect and QA/Test Manager.

The collaboration started with the Securities Workbench project which facilitates investment advisory services in securities. The project is about client classifications and investor profiles pursuant to the German Securities Trading Act (WpHG).

Profinit brought their expert knowledge of full-stack development (Koltin, Spring, Angular in this case), project organisation and governance. Together with Berenberg we stabilised the Securities Workbench project, designed a modular architecture, migrated the project from on-premise to Azure DevOps, and implemented new modules.

We needed to set up an intensive collaboration between Prague and Hamburg, where Berenberg is based. While remote work for part of the week is standard these days, working together for months without meeting in person can be challenging. We had to address this to keep the team efficiency close to what we would achieve working together in one office.

We created a team and processes to make nearshoring collaboration smooth and efficient. At the start of the project, we focused on team building by working at Berenberg for a week, allowing all team members to get to know each other personally.

Later, the Berenberg team also worked with us in Prague at our offices. Meeting in person from time to time significantly increases team efficiency. Even working together remotely, we functioned as a single team, collaborating daily and using agile methods, such as daily stand-ups via video call.

We designed a modular architecture that simplifies development and deployment while setting certain boundaries to ensure future maintainability. This architecture allows easy transformation of the modules into independent microservices, should this be needed in the future.

We implemented new modules for client classification and a dashboard according to business requirements and migrated the application to the cloud.

Develop custom software capabilities for a leading German private bank as part of a long-term nearshore partnership.

The solution needed to meet the following targets:

• Support business through legacy modernisation
• Respond more flexibly to changing requirements
• Engage in long-term collaboration with a nearshore team
• Apply a bespoke tech stack to optimise costs

We applied the Profinit Modernisation Framework to deliver a custom software development solution for our client as part of a wider long-term nearshore partnership.

• Bank's ability to meet market challenges expedited significantly
• Nearshoring resulted in 65% savings compared to German providers
• Seamless transfer of knowledge and alignment with the client's IT department
• Fine-tuned and ongoing coordination on SDLC to realise development goals
• Future agreements established on other long-term projects for the client