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- Relief for internal IT through ticket routing
- Initial solution
- Ticket qualification
- Reporting on common problems
The customer wants to take the next step into the future and is therefore migrating to the cloud as far as possible. This is a small craft business that wants to move away from hardware as much as possible for the future.
- Microserver for the obsolete ERP system is needed
- Introduction Office 365
- Setting up the security aspects
- Migration of the old data to Sharepoint
- Optimisation of business processes
- etc.
The project includes 100 MT for the worldwide rollout of the security features of Office 365 to enhance the IT security of the customer. (approx. 1000 users)
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