The goal is the international sale of the academy offers via a shared sales platform as well as the exchange of existing integration scenarios through a central data hub. The challenge here is that there are several academy systems to be connected in production with local language settings. The new integration scenarios are also exchanged during ongoing academy operations.
The following solutions are implemented. MT AG agrees mapping definitions of the required data with all interface partners involved during the conception phase. Sequence diagrams define the call sequence of required APIs and backend systems.
The client intends to completely digitalise its application process in order to be able to efficiently serve the massively growing customer volume. Challenges included the manual application process, the participation of different departments and user groups in one process as well as the optimisation of the existing process taking into account the professionalism and user needs.
For this purpose, a central application was designed for the entire administration and tracking of applications, which reduces the proportion of manual work by users through automated sub-processes.
Through the parallel analysis of the business processes and the user needs, the application process could be visualised at an early stage and coordinated with all stakeholders on the basis of the prototype. The solution developed achieved a high level of satisfaction among the users due to the good support in their daily work.
The digitisation of the existing paper lots, the connection to a mobile app and the opening of further sales channels and target groups are the primary goals. The challenge is the path from anonymous to online customers, the conversion of the business to 80% via the internet, and the fact that inventory systems are not directly online-capable.
MT's solution is API management based on MuleSoft Anypoint and the integration of Aktion Mensch APIs into REWE Digital.
Quote (T. Klüppel, CIO):
"We are consistently pursuing this path because MT AG ensures fast time-to-market cycles and guarantees high cost-effectiveness through the reuse of the APIs in further applications."
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